Palona is designed to be a personalized sales agent, which has been trained based on the existing catalog and knowledge of the brand. This technology is equipped with some large language models like Openai's Chatgpt, but Howe says that the company has another patent application model that works as a supervisor of all conversations. 。 Therefore, if the chat deviates from everything, the supervisor model knows how to recover it to maintain the topic. Zhang says that Palona is built in a “emotional intelligence” language model designed to be effective for sales. Bots are familiar with humor, modern message etiquette, and “calm persuasion”.
Wyze's chatbot is anthropomorphic as a wizard, so the response is on the theme. When asked what the best security camera was, he said, “Let me guide you with a fascinating option.” The results were clearly Wyze products, but that doesn't mean they can't ask about competitors. When asked if Nestcom was better, Wise Wizard provided a professional to Wayze's cam V4 and provided some Nestcom, but ultimately the nests have higher prices. I did it. “Finally, if you are looking for magic protection without breaking the bank, Wyze Cam V4 is a choice for many people.”
Photo: Palona
We also use the opportunity to upload a WYZE subscription plan. In most cases, every time we asked Wyze's Wizard for product -related questions, we recommended Wyze's Cam Plus Plan to Snag Snag. (Like a real sales representative!) Palona also has a memory function. Chatbot can build a customer profile so that you can recall your next taste, but you keep in mind that Surfer Jimmy likes pineapple pizza rather than Wisard's wizards rather than knowing security cameras. Is more convenient.
“I think this will be a preferred interactive model for consumers,” Zhang states that young people use conversational interfaces quickly. Consider asking Chatgpt and the conventional Google search. Now, you can ask the brand directly, but rather than trying to find it on a normal Amazon search, it is what Palona assumed, or at least the catalog.
Palona AI is not the first or only company that hired AI as a sales representative. BIGSURAI is another company that can ask questions about products but promise a similar chat -style experience that has been trained to increase sales. Unlike human sales representatives, these AI bots do not get a commission. It may make them attractive to use more companies.
